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Get help with your account

Existing R2 Pipeline customers: use whichever channel suits. Everything reaches the same team.

Fastest

Chat

The assistant answers common account and campaign questions instantly, and hands you to a human when it cannot.

Direct

Speak to the team during business hours. Best for billing, account access, and anything urgent.

Tracked

Send the details and we open a ticket. Best when the answer needs digging into your account, or you want a record of it.